1.Who We Are
Toolstoleads Ltd ("we", "us", "our") is a lead generation agency registered in England and Wales. We operate the website toolstoleads.com.
- Company Registration Number: 17176384
- Registered Address: Flat 3 377 Kingsway, Hove, East Sussex, BN3 4QD
- Email: team@toolstoleads.com
- ICO Registration Number: ZC132272
2.What Data We Collect
When you submit an enquiry form on any of our landing pages, we collect the following personal data:
- Full name
- Phone number
- Postcode
- Type of work required
- Timeframe for the work
- IP address and browser information (collected automatically)
3.How We Use Your Data
We use your personal data for the following purposes:
- To pass your enquiry to a relevant local trade business who can fulfil your request
- To contact you regarding your enquiry via phone, SMS, or email
- To send follow-up communications related to your enquiry
- To comply with our legal obligations
4.Legal Basis for Processing
We process your personal data on the following legal bases under UK GDPR:
- Consent — where you have ticked the consent checkbox on our form, you consent to being contacted regarding your enquiry.
- Legitimate interests — we have a legitimate interest in processing your data to provide the lead generation service you have requested.
5.Who We Share Your Data With
We share your personal data with the following categories of recipients:
- Trade businesses who are our clients and who will fulfil your service enquiry
- Our CRM software provider (GoHighLevel) for data storage and communication purposes
- Our marketing platform providers (Meta/Facebook, Google) for advertising purposes
We do not sell your personal data to any third parties. We do not share your data with any recipients outside of the above.
6.How Long We Keep Your Data
We retain your personal data for a maximum of 12 months from the date of collection, after which it is securely deleted. If you request deletion of your data before this period, we will take action within 30 days.
7.Your Rights
Under UK GDPR, you have the following rights:
- Right to access — you can request a copy of the personal data we hold about you.
- Right to rectification — you can request that we correct inaccurate data.
- Right to erasure — you can request that we delete your personal data.
- Right to restrict processing — you can request that we limit how we use your data.
- Right to object — you can object to our processing of your data.
- Right to data portability — you can request your data in a portable format.
To exercise any of these rights, please contact us at team@toolstoleads.com. We will respond within 30 days.
8.Cookies
Our landing pages use cookies for analytics and advertising purposes, including Meta Pixel and Google Analytics cookies. By using our pages, you consent to the use of these cookies. You can disable cookies in your browser settings at any time.
9.How We Protect Your Data
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. Your data is stored securely within GoHighLevel's encrypted cloud infrastructure.
10.Complaints
If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
11.Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be available at toolstoleads.com/privacy-policy. We will notify you of any significant changes by email where possible.
12.Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: team@toolstoleads.com
Address: Flat 3 377 Kingsway, Hove, East Sussex, BN3 4QD